Delivery Details

At HolselBazar, we understand the importance of timely and efficient delivery. Our goal is to ensure that your orders reach you promptly and in excellent condition. Here are the details about our delivery process, options, and policies.

Delivery Options

We offer a variety of delivery options to cater to your needs:

• Standard Delivery: Orders are delivered within 3-5 business days.
• Express Delivery: Orders are delivered within 1-2 business days.
• Same-Day Delivery: Available for selected locations and orders placed before 12 PM.

Delivery Charges

Delivery charges may vary based on the delivery option selected and the delivery location. The charges will be calculated and displayed at checkout.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery on our website or through the courier's tracking system.

Delivery Timeframes

The delivery timeframes provided are estimates and may vary due to unforeseen circumstances such as weather conditions, holidays, or delivery location. We strive to meet the estimated delivery times and will keep you informed of any delays.

Receiving Your Order

Please ensure that someone is available to receive the order at the delivery address. If you are unavailable, our courier will attempt to redeliver the package on the next business day or leave a notification with instructions for collection.

Damaged or Missing Items

In the unlikely event that you receive damaged or incorrect items, please contact our customer support team within 48 hours of receiving your order. Provide your order number, a description of the issue, and any supporting photos. We will work to resolve the issue as quickly as possible.

International Delivery

Currently, we offer delivery within Nepal only. We are working to expand our delivery services internationally and will update our policy once international delivery is available.

Contact Us

If you have any questions or concerns about your delivery, please contact our customer support team:

• Email: support@holselbazar.com
• Phone: +977-9851066010
• Live Chat: Available on our website from 9 AM to 6 PM (NST)

Our customer support team is available Monday to Friday, 9 AM to 6 PM (NST). We strive to respond to all inquiries within 24 hours.